SoundTube Entertainment warrants its products to be free from defects in material and workmanship for a limited period from the date of purchase, to the ORIGINAL PURCHASER ONLY.
For specific warranty information by product line, please see below.
Should your SoundTube Entertainment Inc. & Affiliates product require service, please initiate a claim via the customer service department.
IMPORTANT: An authorized Return Authorization (RA) number is required before shipping any product. All merchandise returned without prior authorization will be refused.
To acquire your Return Authorization number, please contact us:
- 📞 Phone Support: 855.663.5600
- 📧 Email Directive: returns@soundtube.com
- 🛒 Purchase Orders: sales@soundtube.com
Please remember to specify the color when requesting replacements.
Warranties
- All Speakers:Limited 5 Year
- All Electronic Components:Limited 3 Year
- All Speakers:Limited 5 Year
- All Electronic Components:Limited 3 Year
- SolidDrive Units:Limited 7 Year
- All Electronic Components:Limited 3 Year
- Rock & Planter Series:Limited 10 Year
- Landscape Series:Limited 5 Year
- All Speakers:Limited 10 Year
- All Electronic Components:Limited 3 Year
- All Products:Limited 10 Year
- All Electronics Components:Limited 3 Year
- All Speakers:Limited 10 Year
- All Electronics Components:Limited 3 Year